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YOUR CERTIFICATION PARTNER

Friendly and professional support throughout your ISO journey. Our expert team is dedicated to guiding you every step of the way, ensuring a smooth and efficient process. From initial consultation to final certification, we provide personalized assistance tailored to your unique needs. 

Experience the confidence of achieving ISO standards with our reliable and knowledgeable support.

CERTIFICATION / TRAINING / DEVELOPMENT OF DOCUMENTATION

Expert Community Interpreting Services with ISO 13611 Certification

ISO 13611, established in 2014, sets the global guidelines for community interpreting services, ensuring they meet client needs and relevant standards. For a Community Interpreting Services Provider (CISP) committed to delivering accurate and culturally sensitive interpreting, obtaining ISO 13611 certification is crucial.

Core Areas Addressed by ISO 13611:

Resources:

  • Outlines roles and competency standards for interpreters, coordinators, and project managers.
  • Ensures all personnel are not only qualified but also culturally adept.

Pre-Production:

  • Details requirements for quoting and entering agreements.
  • Guarantees transparency and clarity right from the initial stages.

Production:

  • Defines and manages workflow to meet client needs.
  • Ensures efficiency and strict adherence to client specifications and cultural contexts.

Post-Production:

  • Confirms all customer requirements are fully met.
  • Incorporates steps to address and correct any deficiencies.

By complying with ISO 13611, Sистем Менеджмент guarantees premium community interpreting services that not only meet but exceed industry standards. Rely on us to facilitate seamless communication across diverse cultural and linguistic boundaries with the utmost professionalism and accuracy.

4 Essential Steps to ISO Certification

Application

Complete an application form so we can understand your company and its requirements.

.  .  .  .  .

Documentation

If necessary, we analyze the documentation, conduct training, and assist with the development and implementation of ISO documentation.

.  .  .  .  .

Audit

Conduct an audit of the documentation and the management system on-site.

.  .  .  .  .

Certificate

Prepare a report and make a decision on issuing the certificate.

Benefits of Achieving ISO 13611 Certification

Enhance Communication with ISO 13611 Standards.

Implement ISO 13611 standard practices for community interpreting services to improve your interactions with diverse audiences.

Boost Customer Loyalty.

Adhering to ISO 13611 standards instills confidence in your clients and stakeholders, strengthening existing relationships and attracting new business opportunities.

ISO 17100 Certification

Enhance Service Quality.

Streamline your processes with ISO 13611 to ensure reliable, culturally sensitive, and consistent interpreting services.

Boost Competitiveness.

ISO 13611 showcases your commitment to meeting client needs with best practice interpreting services, paving the way for increased profitability and market advantage.

About us

BCERT:
YOUR CERTIFICATION PARTNER

BCERT is a premier provider of management systems assessment and ISO certification services globally. We transcend the traditional checklist approach, partnering with clients to grow their businesses and realize substantial commercial benefits from their management system investments.

As an affiliate and certification body for internationally recognized organizations like Swiss Approval (Switzerland), Unicert (Germany), URS (United Kingdom), and GCERTI (USA), we offer a broad spectrum of certifications. These range from public standards to tailored schemes across IT, Crypto, Quality, Health, Safety, Information Security, and Environment.

Our goal is to deliver certification services that are cost-effective, flexible, and customized to the specific needs and expertise of our clients. We take pride in our highly skilled auditors and global expertise, working closely with clients to provide value that goes beyond mere certification.

Six Reasons to Choose Us

Customer Testimonials

Professional and Friendly

Our team is dedicated to your success, offering a friendly and supportive approach throughout the entire certification process.

Expertise

Benefit from the extensive industry knowledge of our skilled auditors and certification specialists who will expertly guide your organization through each step.

Customization

We provide tailored solutions designed to meet the unique needs of your business, ensuring maximum value and effectiveness with our flexible services.

International Recognition

Our certifications, accredited by leading global bodies, enhance your organization’s reputation and credibility on the international stage, building trust with customers and stakeholders.

Comprehensive Services

We offer a wide range of certifications in Quality, Health, Safety, Information Security, and Environment, providing a one-stop solution for all your management system and ISO certification needs.

Long-Term Partnership

We aim for long-term partnerships with our clients, offering ongoing support and guidance to help you continually improve, grow, and achieve success.

International Recognition

BCERT is proud of its own accreditation and its collaborations with esteemed certification bodies to deliver exceptional services. Our group of companies is accredited by:

✔ International Accreditation Service (IAS) in the United States

✔ Accreditation Service of Certification Bodies (ASCB)

✔ National Accreditation Body of the Federal Republic of Germany (DAkkS)

✔ National Accreditation Body of the United Kingdom (UKAS)

✔ International Accreditation Forum (IAF)

This international recognition, along with our strategic partnerships, solidifies our commitment to maintaining the highest standards in management system assessments and ISO certification services. We ensure our clients receive unparalleled quality and expertise in our offerings.

Our Services

Our team of dedicated certification experts is ready to help elevate your business to new heights. With extensive experience and in-depth industry knowledge, our specialists work with you to provide customized solutions and guidance throughout the certification process.

Trust our expertise to ensure your organization complies with international standards and unlocks the full potential of your management systems.

ISO 23155: Quality Conference Interpreting Services

ISO 23155, the international standard for conference interpreting services, ensures the highest quality and professionalism in interpreting for conferences and events. By adhering to ISO 23155, organizations can guarantee that their interpreting services meet rigorous criteria for accuracy, confidentiality, and ethical conduct. This standard covers every aspect of conference interpreting, from the qualifications and training of interpreters to the technical requirements for interpreting equipment.

Key Benefits of ISO 23155:

  • Ensures interpreters are highly qualified and experienced.
  • Guarantees high standards of accuracy and confidentiality.

  • Standardizes technical requirements for interpreting equipment.

  • Enhances the professionalism and reliability of interpreting services.

Choosing BCERT for ISO 23155 certification demonstrates a commitment to excellence and quality in conference interpreting, ensuring seamless communication and a successful event.

ISO 17100:2015. Translation Service

ISO 17100:2015 is the internationally recognized standard for translation service providers, detailing essential processes and best practices for delivering top-notch translation services. This standard:

  • Establishes and defines the qualifications of translators

  • Specifies the technical resources employed

  • Sets the quality of service clients can expect

By implementing ISO 17100:2015, translation companies showcase their commitment to providing consistent, reliable, and professional services. This dedication ensures customer satisfaction and builds trust in the global marketplace. Achieving ISO 17100:2015 certification distinguishes your translation business, highlighting your adherence to the highest industry standards.

ISO 18841: Quality Interpreting Services

ISO 18841 is an international standard that outlines the essential requirements for interpreting services, complemented by best practice recommendations. Language service providers can use ISO 18841 to showcase their dedication to delivering high-quality interpreting services. The standard covers fundamental interpreting principles, the conditions for interpreting assignments, and the competencies and qualifications of interpreters, along with three informative annexes.

ISO 18587:2017. Translation Services: Post-Editing of Machine Translation Output

ISO 18587:2017 is an international standard that sets the requirements for the post-editing of machine translation output. This standard covers:

  • Full post-editing of machine translation output

  • Light post-editing of machine translation output (described in an annex)

  • The competences required for post-editors

By adhering to ISO 18587:2017, organizations can ensure their post-editing processes meet high-quality standards. This certification demonstrates your commitment to delivering precise, human-reviewed translations, enhancing the reliability and professionalism of your translation services.

Get Your Custom Certification Quote

Contact Us

BCERT Offices: 
United Kingdom: Dalton House, 60 Windsor Avenue, London
Estonia: Pärnu mnt 105, Tallinn
Portugal: Rua do Rosário 29,  Porto
USA: 1007 N Orange St, Wilmington, DE 19801

E-mail: Info@bcert.org

ISO (International Organization for Standardization) is a global, independent, non-governmental organization that develops and publishes international standards for products, services, and systems. The name ISO is derived from the Greek word “isos,” meaning equal, reflecting the organization’s goal to promote uniform standards worldwide.

ISO’s mission is to create and promote international standards that facilitate trade, exchange, and cooperation among businesses, governments, and other organizations. These standards cover various topics, including quality management, environmental management, information security, occupational health and safety, and more.

Achieving ISO certification allows businesses to demonstrate their compliance with internationally recognized standards, ensuring high quality, safety, and efficiency in their products, services, and processes. ISO certification can also enhance a company’s reputation, increase customer satisfaction, and help break down barriers to international trade.

In summary, ISO plays a crucial role in developing and promoting international standards that bring coordination and unification to industries worldwide. Investing in ISO certification can keep businesses updated with the latest specifications and practices, improving their international trade prospects and reputation.

ISO 13611 provides comprehensive guidelines for community interpreting services, ensuring high standards of quality and consistency. Here’s a breakdown of the key areas it covers:

1. Resources:

  • Defines the roles, responsibilities, and competency requirements for interpreters, coordinators, and project managers.
  • Ensures all personnel are qualified and culturally competent to deliver accurate and appropriate interpreting services.

2. Pre-Production:

  • Specifies requirements for quoting and entering agreements, ensuring clarity and transparency from the beginning.
  • Outlines procedures for assessing client needs and preparing for interpreting assignments.

3. Production:

  • Establishes workflows to manage and deliver interpreting services effectively.
  • Ensures services are aligned with client specifications, cultural contexts, and industry best practices.

4. Post-Production:

  • Validates that all customer requirements have been met and provides steps for addressing any deficiencies.
  • Includes follow-up procedures to evaluate service quality and client satisfaction.

By adhering to ISO 13611, service providers can offer reliable, culturally sensitive interpreting services that meet global standards and client expectations.

To obtain certification from BCERT, a company must demonstrate compliance with the relevant international standard(s) through a formal audit process. The exact requirements and processes for certification will vary depending on the standard being certified to, but generally, the company will need to:

  • Develop and implement a management system that meets the requirements of the standard being certified to.
  • Conduct an internal audit to ensure the management system is effectively implemented and identify any areas for improvement.
  • Engage an accredited certification body, such as BCERT Bureau, to conduct an external audit of the management system to verify compliance with the standard requirements.
  • Address any non-conformities identified during the external audit and implement any corrective actions as necessary.
  • Maintain the management system and undergo annual surveillance audits to maintain certification.

It’s important to note that the certification process is tailored to the specific needs of each organization and is designed to ensure that the company’s management system meets the requirements of the standard(s) being certified to. Our team of auditors and experts works closely with our clients throughout the certification process to provide guidance, support, and help organizations achieve their certification goals.

At BCERT, we provide certification services to organizations worldwide, covering a wide range of industries and sectors. We operate in numerous countries across Europe, Asia, the Americas, and Africa. Our team of auditors and experts is located in various countries, allowing us to provide local expertise and knowledge of specific regulations and cultural norms.

Additionally, our entire certification process can be carried out remotely, making it a convenient and cost-effective option for organizations that operate globally or have facilities in multiple locations. If you are interested in our services, please don’t hesitate to contact us to discuss your certification needs.

BCERT is an established certification and auditing company that partners with leading international certification bodies, such as Swiss Approval (Switzerland), Unicert (Germany), URS (United Kingdom), and GCERTI (USA). Our mission is to provide high-quality certification services that go beyond simply certifying organizations. We aim to bring real value to their business by developing a cost-effective and flexible approach tailored to the individual needs and knowledge of our clients.

Our team of highly qualified auditors and experts is dedicated to providing the best possible service to our clients, using the latest technology and methodologies to deliver efficient and effective results. With a focus on customer satisfaction, we strive to work with our clients to develop their businesses and achieve real commercial benefits from their management system investment.

At BCERT, we understand that each organization is unique, with its own set of challenges and requirements. That’s why we take a customized approach to our certification services, adapting our approach to the individual needs and knowledge of our clients. With our commitment to quality and customer satisfaction, we are confident that we can provide the certification services that your organization needs to succeed.

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