Skip to content

YOUR CERTIFICATION PARTNER

Friendly and professional support throughout your ISO journey. Our expert team is dedicated to guiding you every step of the way, ensuring a smooth and efficient process. From initial consultation to final certification, we provide personalized assistance tailored to your unique needs. 

Experience the confidence of achieving ISO standards with our reliable and knowledgeable support.

CERTIFICATION / TRAINING / DEVELOPMENT OF DOCUMENTATION

Professional Translation Services with ISO 18841 Certification

ISO 18841, published in 2018, sets the international standard for interpreting services, ensuring they meet client and applicable specifications. For an Interpreting Services Provider (ISP) to deliver high-quality interpreting services, ISO 18841 certification is essential.

Key Areas Covered by ISO 18841:

  • Resources:

    • Defines responsibilities and competency requirements for interpreters, revisers, and project managers.
    • Ensures all personnel involved are qualified and capable.
  • Pre-Production:

    • Specifies requirements for quoting and entering agreements.
    • Ensures transparency and clarity from the start.
  • Production:

    • Ensures workflow is defined and managed to meet customer needs.
    • Guarantees efficiency and alignment with client specifications.
  • Post-Production:

    • Validates that all customer requirements have been met.
    • Includes steps to correct any deficiencies.

By adhering to ISO 18841, BCERT ensures top-quality interpreting services, meeting and exceeding industry standards. Trust us to help you communicate effectively across borders with professionalism and precision.

4 Essential Steps to ISO Certification

Application

Complete an application form so we can understand your company and its requirements.

.  .  .  .  .

Documentation

If necessary, we analyze the documentation, conduct training, and assist with the development and implementation of ISO documentation.

.  .  .  .  .

Audit

Conduct an audit of the documentation and the management system on-site.

.  .  .  .  .

Certificate

Prepare a report and make a decision on issuing the certificate.

Benefits of Achieving ISO 18841 Certification

Enhance Communication with ISO 18841 Standards.

Utilize the ISO 18841 standard terminology for interpreting services to improve your customer interactions.

Boost Customer Loyalty.

Adhering to ISO standards instills confidence in your customers and stakeholders, reinforcing existing relationships and attracting new business opportunities.

ISO 17100 Certification

Enhance Service Quality.

Streamline your processes with ISO 18841 to ensure reliable and consistent service delivery.

Boost Competitiveness.

ISO 18841 showcases your dedication to meeting client needs with best practice interpreting services, paving the way for increased profitability.

About us

BCERT:
YOUR CERTIFICATION PARTNER

BCERT is a premier provider of management systems assessment and ISO certification services globally. We transcend the traditional checklist approach, partnering with clients to grow their businesses and realize substantial commercial benefits from their management system investments.

As an affiliate and certification body for internationally recognized organizations like Swiss Approval (Switzerland), Unicert (Germany), URS (United Kingdom), and GCERTI (USA), we offer a broad spectrum of certifications. These range from public standards to tailored schemes across IT, Crypto, Quality, Health, Safety, Information Security, and Environment.

Our goal is to deliver certification services that are cost-effective, flexible, and customized to the specific needs and expertise of our clients. We take pride in our highly skilled auditors and global expertise, working closely with clients to provide value that goes beyond mere certification.

Six Reasons to Choose Us

Customer Testimonials

Professional and Friendly

Our team is dedicated to your success, offering a friendly and supportive approach throughout the entire certification process.

Expertise

Benefit from the extensive industry knowledge of our skilled auditors and certification specialists who will expertly guide your organization through each step.

Customization

We provide tailored solutions designed to meet the unique needs of your business, ensuring maximum value and effectiveness with our flexible services.

International Recognition

Our certifications, accredited by leading global bodies, enhance your organization’s reputation and credibility on the international stage, building trust with customers and stakeholders.

Comprehensive Services

We offer a wide range of certifications in Quality, Health, Safety, Information Security, and Environment, providing a one-stop solution for all your management system and ISO certification needs.

Long-Term Partnership

We aim for long-term partnerships with our clients, offering ongoing support and guidance to help you continually improve, grow, and achieve success.

International Recognition

BCERT is proud of its own accreditation and its collaborations with esteemed certification bodies to deliver exceptional services. Our group of companies is accredited by:

✔ International Accreditation Service (IAS) in the United States

✔ Accreditation Service of Certification Bodies (ASCB)

✔ National Accreditation Body of the Federal Republic of Germany (DAkkS)

✔ National Accreditation Body of the United Kingdom (UKAS)

✔ International Accreditation Forum (IAF)

This international recognition, along with our strategic partnerships, solidifies our commitment to maintaining the highest standards in management system assessments and ISO certification services. We ensure our clients receive unparalleled quality and expertise in our offerings.

Our Services

Our team of dedicated certification experts is ready to help elevate your business to new heights. With extensive experience and in-depth industry knowledge, our specialists work with you to provide customized solutions and guidance throughout the certification process.

Trust our expertise to ensure your organization complies with international standards and unlocks the full potential of your management systems.

ISO 13611: Quality Community Interpreting Services

ISO 13611, the international standard for community interpreting services, sets comprehensive guidelines to ensure high-quality, effective communication in multilingual community settings. This standard focuses on the competencies and ethical practices required for interpreters, ensuring they provide accurate, impartial, and confidential services. ISO 13611 is applicable to various contexts, including healthcare, legal, educational, and social services, enhancing accessibility and understanding for diverse communities.

Key Benefits of ISO 13611:/p>

  • Guarantees interpreters meet stringent competency and ethical standards.

  • Promotes accuracy, impartiality, and confidentiality in interpreting.

  • Applicable across multiple community service sectors.

  • Enhances communication and accessibility for multilingual populations.

Choosing BCERT for ISO 13611 certification demonstrates a commitment to excellence in community interpreting, ensuring effective and reliable communication in diverse environments.

ISO 18587:2017. Translation Services: Post-Editing of Machine Translation Output

ISO 18587:2017 is an international standard that sets the requirements for the post-editing of machine translation output. This standard covers:

  • Full post-editing of machine translation output

  • Light post-editing of machine translation output (described in an annex)

  • The competences required for post-editors

By adhering to ISO 18587:2017, organizations can ensure their post-editing processes meet high-quality standards. This certification demonstrates your commitment to delivering precise, human-reviewed translations, enhancing the reliability and professionalism of your translation services.

ISO/IEC 27701:2019. Data Compliance Management System

ISO/IEC 27701:2019 is an extension of the ISO 27001 standard, specifically focusing on data privacy. It provides essential guidance for organizations aiming to comply with regulations such as GDPR and other data privacy requirements. By implementing ISO 27701:2019, businesses can:

  • Establish comprehensive data privacy management systems

  • Safeguard sensitive information effectively

  • Mitigate risks associated with data privacy

Achieving ISO 27701:2019 certification underscores your organization’s commitment to maintaining the highest standards of data protection. This certification not only enhances your credibility but also builds trust among customers, partners, and stakeholders.

ISO 17100:2015. Translation Service

ISO 17100:2015 is the internationally recognized standard for translation service providers, detailing essential processes and best practices for delivering top-notch translation services. This standard:

  • Establishes and defines the qualifications of translators

  • Specifies the technical resources employed

  • Sets the quality of service clients can expect

By implementing ISO 17100:2015, translation companies showcase their commitment to providing consistent, reliable, and professional services. This dedication ensures customer satisfaction and builds trust in the global marketplace. Achieving ISO 17100:2015 certification distinguishes your translation business, highlighting your adherence to the highest industry standards.

Get Your Custom Certification Quote

Contact Us

BCERT Offices: 
United Kingdom: Dalton House, 60 Windsor Avenue, London
Estonia: Pärnu mnt 105, Tallinn
Portugal: Rua do Rosário 29,  Porto
USA: 1007 N Orange St, Wilmington, DE 19801

E-mail: Info@bcert.org

ISO 18841: Elevate your interpreting services with BCERT

ISO 18841 is a comprehensive standard that specifies the requirements for interpreting service providers. This standard covers various aspects, including the qualifications of interpreters, the management of interpreting projects, and the implementation of quality assurance processes. By complying with the ISO 18841 standard, interpreting service providers can ensure their services meet the necessary quality and reliability criteria.

Benefits of ISO 18841 certification

Obtaining ISO 18841 certification offers numerous advantages for interpreting service providers, including:

  • Enhanced quality assurance: The ISO 18841 standard ensures interpreting services meet rigorous quality criteria, significantly enhancing client and stakeholder trust.
  • Increased client confidence: Certification demonstrates a commitment to quality and reliability, providing clients with the assurance that their interpreting needs will be met professionally and accurately.
  • Competitive edge: In a competitive market, ISO 18841 certification can differentiate your services from those of competitors, giving you a significant advantage.
  • Streamlined processes: The certification process helps establish efficient and effective workflows, improving overall service delivery.
  • Global recognition: As an internationally recognized standard, ISO 18841 certification can open doors to new business opportunities and markets.

BCERT’s ISO 18841 certification services

At BCERT, we offer comprehensive services to help your organization achieve ISO 18841 certification. Our team of experts provides:

  • Gap analysis: We conduct a thorough assessment of your current interpreting processes to identify areas needing improvement to meet ISO 18841 requirements.
  • Training and development: Our training programs ensure that your staff is well-versed in the standards and practices necessary for ISO 18841 certification.
  • Documentation assistance: We assist in creating and managing the necessary documentation required for certification.
  • Internal audits: Our internal audit services help ensure your processes are consistently aligned with ISO 18841 standards.
  • Continual support: Post-certification, we offer ongoing support to help maintain compliance and continually improve your interpreting services.

Why choose BCERT

Choosing BCERT for your ISO 18841 certification needs ensures you receive expert guidance and support throughout the entire certification process. Our experienced team understands the complexities of the interpreting industry and the specific requirements of the ISO 18841 standard. We are committed to providing personalized service tailored to your organization’s unique needs.

Steps to achieve ISO 18841 certification with BCERT

  1. Initial consultation: We begin with a detailed consultation to understand your organization’s specific requirements and objectives.
  2. Gap analysis: Our experts perform a comprehensive analysis to identify gaps between your current processes and the ISO 18841 standard.
  3. Implementation plan: We develop a tailored plan to address identified gaps and implement the necessary changes.
  4. Training: We provide in-depth training to ensure your team is fully prepared for the certification process.
  5. Pre-audit: A pre-audit is conducted to identify any remaining areas that need attention before the final certification audit.
  6. Certification audit: Our certification body conducts a thorough audit to verify compliance with ISO 18841 standards.
  7. Ongoing support: After achieving certification, we continue to provide support to help you maintain compliance and continuously improve your processes.

For more information about our ISO 18841 certification services, please contact us today. Together, we can ensure your interpreting services meet the highest international standards, providing you with the competitive edge needed to succeed in a global market.

ISO (International Organization for Standardization) is a global, independent, non-governmental organization that develops and publishes international standards for products, services, and systems. The name ISO is derived from the Greek word “isos,” meaning equal, reflecting the organization’s goal to promote uniform standards worldwide.

ISO’s mission is to create and promote international standards that facilitate trade, exchange, and cooperation among businesses, governments, and other organizations. These standards cover various topics, including quality management, environmental management, information security, occupational health and safety, and more.

Achieving ISO certification allows businesses to demonstrate their compliance with internationally recognized standards, ensuring high quality, safety, and efficiency in their products, services, and processes. ISO certification can also enhance a company’s reputation, increase customer satisfaction, and help break down barriers to international trade.

In summary, ISO plays a crucial role in developing and promoting international standards that bring coordination and unification to industries worldwide. Investing in ISO certification can keep businesses updated with the latest specifications and practices, improving their international trade prospects and reputation.

ISO 18841 is the international standard for interpreting services, providing a framework to ensure high-quality and consistent interpreting across various settings. This standard covers several key areas:

  • Competency Requirements:

    • Specifies the necessary qualifications and skills for interpreters, including language proficiency, interpreting techniques, and professional conduct.
  • Service Delivery:

    • Outlines best practices for managing interpreting assignments, including preparation, performance, and follow-up activities.
    • Ensures interpreters have access to the necessary resources and support to perform their tasks effectively.
  • Ethical Practices:

    • Establishes a code of ethics for interpreters, emphasizing confidentiality, impartiality, and accuracy in interpreting.
  • Client and Interpreter Relationship:

    • Provides guidelines for fostering a professional relationship between clients and interpreters, ensuring clear communication and mutual understanding of expectations.
  • Quality Assurance:

    • Describes methods for monitoring and evaluating the quality of interpreting services, including feedback mechanisms and continuous improvement processes.
  • Health and Safety:

    • Highlights the importance of maintaining a safe working environment for interpreters, addressing physical and mental well-being.

By adhering to ISO 18841, interpreting service providers can ensure they meet the highest standards of professionalism and quality, ultimately enhancing the effectiveness and reliability of their services.

To obtain certification from BCERT, a company must demonstrate compliance with the relevant international standard(s) through a formal audit process. The exact requirements and processes for certification will vary depending on the standard being certified to, but generally, the company will need to:

  • Develop and implement a management system that meets the requirements of the standard being certified to.
  • Conduct an internal audit to ensure the management system is effectively implemented and identify any areas for improvement.
  • Engage an accredited certification body, such as BCERT Bureau, to conduct an external audit of the management system to verify compliance with the standard requirements.
  • Address any non-conformities identified during the external audit and implement any corrective actions as necessary.
  • Maintain the management system and undergo annual surveillance audits to maintain certification.

It’s important to note that the certification process is tailored to the specific needs of each organization and is designed to ensure that the company’s management system meets the requirements of the standard(s) being certified to. Our team of auditors and experts works closely with our clients throughout the certification process to provide guidance, support, and help organizations achieve their certification goals.

At BCERT, we provide certification services to organizations worldwide, covering a wide range of industries and sectors. We operate in numerous countries across Europe, Asia, the Americas, and Africa. Our team of auditors and experts is located in various countries, allowing us to provide local expertise and knowledge of specific regulations and cultural norms.

Additionally, our entire certification process can be carried out remotely, making it a convenient and cost-effective option for organizations that operate globally or have facilities in multiple locations. If you are interested in our services, please don’t hesitate to contact us to discuss your certification needs.

BCERT is an established certification and auditing company that partners with leading international certification bodies, such as Swiss Approval (Switzerland), Unicert (Germany), URS (United Kingdom), and GCERTI (USA). Our mission is to provide high-quality certification services that go beyond simply certifying organizations. We aim to bring real value to their business by developing a cost-effective and flexible approach tailored to the individual needs and knowledge of our clients.

Our team of highly qualified auditors and experts is dedicated to providing the best possible service to our clients, using the latest technology and methodologies to deliver efficient and effective results. With a focus on customer satisfaction, we strive to work with our clients to develop their businesses and achieve real commercial benefits from their management system investment.

At BCERT, we understand that each organization is unique, with its own set of challenges and requirements. That’s why we take a customized approach to our certification services, adapting our approach to the individual needs and knowledge of our clients. With our commitment to quality and customer satisfaction, we are confident that we can provide the certification services that your organization needs to succeed.

en_GBEN